Scam Alert !!! Scam Alert !!!

So today i received a phone call form a so called IT Support Company called Quantum PC Support  www.quantumpcsupport.com, they called me from an unknown number and we very quick to tell me that my computer was sending them many many errors, shock horror!!!!.

I played along with them as to see what info they were trying to get from me, they even put on a Australian accent to make it sound so much more real, so she had me venture into my computer into computer management, then to Event Viewer > Windows Logs > Application, which looks like the image below.

Now there will be errors in there 100% and they will try telling you that your computer is sending them these errors, these errors happen on every single computer and they are nothing to worry about 99% of the time, and they are definatley not being sent out to anyone over the internet (NOT EVEN TO MICROSOFT unless you press that send error report button when you  get an error on your screen).

They may even try telling you that they are from Microsoft, but Microsoft will never ring you for such reasons ever.

She didnt like it when i told her what my job was and that i knew that she was lying to try and get money out of me, she very abruptly put the phone down.

What they are ultimately after is you to buy their fake antivirus software from them and once they have your credit card details they can pretty much rob your bank.

This company has even gone as far as getting fake twitter and facebook accounts to fool you into thinking that they are a legitimate business, here in Australia all business's are required to have a ABN (Australian Business Number) for GST purposes of which this company does not.

So Remember if  you get any calls saying that your computer is sending out error messages to them, then it is 100% fake and they are just trying to scam you.

If you have had any of these phone calls please let us know and ill add them to my list of dodgy companies that are doing these scams.

This company is not just operating in Australian but also the UK, USA, Canada, New Zealand and Ireland. what makes it even more laughable is some of the spelling on their website and the fact that there is a banner at the top of the homepage saying that the will never just call you un-announced trying to sell you something !!!!

Annoying Popups and General Crap on your computer.

Do you ever get popups and general crap on your computer, i have just the program for you, its FREE yes FREE !!!!! and it works, just as long as you remember to keep it up to date, its called malwarebytes and can be found at http://www.malwarebytes.org.

If the site does not look as the image above then you will more than likely have some fake antivirus software already installed ( you may need to get the download files on another computer) if it does look like this one above then click on the "Free Download" button, you will be taken to another site which keeps the installer file, normally the CNET Downloads site, and download the setup file.
Once it has finished downloading then you just need to run the file and install it onto your computer
double click on the setup file and select English as your language and click on OK.
 
You will now be told what version you are installing, the version i have in the images is 1.62.0.1300, Click on the Next button.

Make sure that you check the two boxes to accept the license agreement and also accept that you will only use this program for non-commercial use.

Then hit the next button

Hit the next button again

Keep the Default install location and then hit next again

Hit the next button again

Leave the default settings again although you could choose to create a Quick Launch Icon (this is the little icon next to the Start button)

Click on the Install Button

To enable it stays free please make sure that you un tick the Enable Free Trial box and leave the other two ticked and click on finish.

Let it update and then once it has finished the program will open up itself.

Once it has open simply choose a Quick Scan and then press the Scan button and wait for it to finish

If you have any crap in there it will come up and tell you like the image above to remove them tick the box next to each one and then hit the Remove Selected Button and you will be Malware free.

If you still feel like you have crap on there then repeat the process again and Remove and Reboot.